Apparently this (pregnant) lady is unsatisfied with her Tesla due to a brake failure. Hope this will be investigated soon and Tesla will issue an official statement regarding this matter.
🔥 UPDATE:
This lady was arrested by Shanghai police and will be in custody for 5 days due to “disrupting public order”
Tesla officially responded yesterday afternoon expressing its gratitude for the attention of netizens and media friends. Regarding the car owner’s behavior at the auto show on April 19, 2021, Tesla stated that the person involved was the owner of the speeding violation that occurred in Anyang, Henan in February, and that she later insisted on returning the car on the grounds of product quality. The company has been negotiating with the car owner for the past two months, expressing willingness to assist in the completion of inspections, repairs or insurance claims, and proposed a variety of solutions at the time, but because the car owner did not accept any form of third-party inspections, and rejected all the proposed solutions so far, communication continues.
🔥 UPDATE 2:
Tesla China moderated its cocky attitude on Tuesday night and apologized saying they will do the utmost to communicate with car owners, respect consumers and support all government investigations after a high-profile consumer complaint at the auto show.
Tesla China said they have set up a special team for this issue and strive to satisfy car owners while complying with laws and regulations, according to the announcement posted on its official account on Sina Weibo.
Tesla China said they will try their best to learn lessons and carry out strict self-examination and self-correcting, sort out and rectify unreasonable problems and service procedures that do not meet service standards, respect consumers and respect the market.
It is the second response after the US electric car producer was put on the spot by the media in recent days.
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